Frequently Asked Questions:
- 1 What documentation is provided if a student completes the course?
- Students will receive a certificate of completion from the vendor directly. Most courses allow students to print certificates directly from their computer.
- 2 What credit cards does The eLearning Center accept?
- Visa and Mastercard
- 3 How do I know the information I enter during checkout is secure?
- All exchanges of customer information are secured using 128-bit SSL encryption.
- Customer Credit Card information is never stored/or retained in the database. This information is passed to the processor and then discarded.
- Communication between the processor and The eLearning Center is also encrypted with 128-bit SSL encryption.
- The eLearning Center is fully PCI and CISP compliant.
(http://www.pcicomplianceguide.org/aboutpcicompliance.html)
(http://www.t3i.com/certification/visa-cisp.asp)
- 4 How will refunds for vendor courses be handled?
- There is no refund after the student has received access information for their course.
- 5 Other Questions or Comments? (General and/or Technical)
- Contact us at inquiries@theelearningcenter.com.